Phixos operates to a Quality Management System certified by DNVGL to ISO9001:2015 and TickITplus which includes dedicated Quality Planning, Project Management, Risk Management and Configuration Management procedures. This, together with supplier approvals from clients such as Rolls-Royce, provides the foundation for the supply of safety critical software and firmware to industries including aerospace, space, rail and defence. Through our three key performance indicators of delivery on time, right first time and client satisfaction, we seek to continually improve our Quality Management System to ensure ongoing excellence within industries that demand services right first time at all times.
The scope of our ISO9001:2015 accreditation is "Engineering services in accordance with industry regulations and standards, specialising in software, firmware and systems engineering, for real-time embedded, safety and mission critical systems including process compliance, simulation modelling, control systems, full lifecycle development, independent verification and validation and associated consultancy."
The Quality Management System is built around a comprehensive set of processes and standards all of which are compatible with a range of certification standards and have been used across multiple industries on varying safety integrity level projects, coupled with a detailed audit schedule and a rigorous delivery assurance process the quality of the deliverables is guaranteed.
Additionally we are able to adopt the clients processes and standards in support of their project requirements, using a specific Project Quality Plan documenting the integration and process flow between our own and the clients processes and standards ensures compliance at all levels and formulates a specific project quality audit plan that meets the certification and client's requirements.
Based primarily in the high integrity arena we ensure quality isn't an afterthought, but is built in from day one, with everyone understanding its importance and their collective responsibility to ensure quality of the deliverable. Specific training in process aspects that are quality focused reinforced by a culture where the importance on the quality control requirements are on a par with the technical requirements, allow us to repeatedly meet both the required certification and client expectations.